Santa Clarita Living

The insurance consultant dedicated Count

by admin on 06/02/09 at 12:01 pm

Recently we are developing several insurance companies that provide their services mainly online or via telephone.
The system has proven that it works, but creates a problem to the end user. Each time the operator with whom you speak will change and we need to summarize the situation to which we refer with considerable waste of time and misunderstandings.

The company Conte has created a solution to avoid this annoying problem. When called, a hard voice spoke through a number that enables us to choose the operator with which we speak are combined with an approval number. Through this solution the operator dedicated to continually manage our situation, without unnecessary changes in person.

The idea seems very good and we could extend not only to the insurance sector (where the consultant has spent much needed), but also to all those areas where we never know with whom we speak. It would also be a great way of creating an evaluation of the automatic selection of the best consultants and a higher quality service.